Nine Orchard

A truly gorgeous hotel, full of character and beautiful details. The bed is very comfortable, and I especially loved the music in the room - such a thoughtful touch, with the perfect playlist. Breakfast was delicious, and the breakfast hall was everything. I’m still thinking about that big painting on the wall! Definitely coming back!

After a very stressful time at the airport with our flights getting cancelled a lot of people were rushing to get somewhere booked after the airlines refused to help. On check-in there was a large queue of people so the staff from the bar came round to offer complimentary drinks and comforted everyone as best as they could. The staff on the check-in desk was very patient and lovely given the circumstances and I was able to secure a late check out free of charge to give us more time to recuperate. Then hotel then looked after our baggage and arrange a taxi to come for us later on which really helped us. The room was absolutely amazing, one of the best hotel rooms I've ever seen with beautiful decor, a super comfortable bed, excellent information on the local area and a well stocked mini fridge, it was absolute luxury. The hotel included breakfast which was amazing and all sourced from local suppliers.

The hotel had a welcoming atmosphere and all the hotel staff were friendly and attentive. Our room on the 11th floor was nice with a great bathroom. Liked the choice of the restaurant or bar for breakfast and the cocktails in the evening were appreciated. The complimentary wine between 5 and 6 in the evening was a nice thought in the East Room. The location downtown on the edge of chinatown suited us. The hotel was very well run and seemed genuinely interested in us and made us very welcome.

Wonderful experience - the a la carte breakfast in the gorgeous dining room was the absolute best. Hotel has loads of atmosphere and the lounge, complete with roaring fire, was perfect after a day out exploring NYC in the wintry weather. Rooms on the small side, but that is par for the course in NYC and perfectly laid out within their small footprint. The daily cookies and water were very much appreciated. Would definitely return.

Gorgeous common areas and exterior. Room decor not quite as impressive, but the small details are well thought out and delivered added comfort and enjoyability to my stay. Breakfast was simple (I didn’t order from the expanded menu) but absolutely delicious.